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Shipping Policy

🚚 JKT Vending Shipping Policy

Last Updated: 07/01/2025

At JKT Vending, we’re committed to delivering your order as quickly and reliably as possible. This policy outlines shipping methods, delivery times, international options, and what to do if an issue arises.

📦 1. Free Shipping (U.S. Mainland)

  • Coverage: Free shipping is available on all orders within the continental U.S.

  • Carrier: Most orders ship via standard freight or equivalent carriers

  • Processing Time: Orders are typically processed within 2 business days

  • Delivery Time: Most shipments arrive in 5–7 business days, depending on your location

  • Tracking: You’ll receive a confirmation email with tracking info once your order ships

🌍 2. Shipping Outside the Continental U.S.

We do not offer free shipping to Alaska, Hawaii, or international destinations at this time.

  • Request a Quote: Please contact us at support@jktvending.com before placing an order for a custom shipping quote

  • Customs & Duties: International customers are responsible for any applicable duties, taxes, or customs fees

  • Tracking Availability: We provide tracking where possible, but availability varies by country and carrier

⏱️ 3. Order Processing

  • Orders are processed Monday–Friday, excluding holidays

  • Standard processing time is within 48 hours of payment confirmation

  • Orders placed on weekends or holidays will be processed the next business day

⚠️ 4. Shipping Delays

We do our best to ensure timely delivery, but we are not responsible for delays caused by:

  • Weather or natural disasters

  • Carrier-related issues

  • Customs or regulatory delays

For lost or delayed shipments, please check with the carrier first. We're happy to assist in follow-ups if needed.

📦 5. Order Confirmation & Tracking

  • Order Confirmation: Sent immediately after checkout

  • Shipping Confirmation: Sent when your order ships, including a tracking link

  • For any questions, contact us at support@jktvending.com with your order number

🏠 6. Shipping Address Accuracy

  • Please double-check your shipping address during checkout

  • JKT Vending is not responsible for undelivered packages due to incorrect or incomplete addresses

  • If you need to update your shipping info, contact us before the order ships

📷 7. Damaged or Lost Shipments

  • Damaged Delivery?
    Contact us within 24 hours with photos of the damage. We’ll help resolve the issue and file a carrier claim if needed.

  • Lost Package?
    If your package shows “delivered” but is missing, check with neighbors and building staff first. If still unresolved, contact the carrier and we’ll assist with an investigation.

🔁 8. Policy Updates

This policy may be updated to reflect operational or legal changes. All updates will be posted with a revised “Last Updated” date.

📬 Contact Us

Email: support@jktvending.com
Phone: (888) 516-2774
Address: 360 W 600 S, Mt. Pleasant, UT 84647, US